Fundamentals, safety, infection

A unit is reviewing its medication practices after several near-miss reports. Which staff behaviors reduce the risk that the reported hazards become patient harm? Select all that apply.

• AClarify any order abbreviation that could be read more than one way with the person who wrote it
• BTreat a barcode mismatch as a stop signal to investigate rather than an obstacle to bypass
• CKeep quiet about confusing label pairs to avoid embarrassing the pharmacy
• DReport recurring interruptions and system obstacles so the unit can redesign around them
• EDevelop personal shortcuts around slow steps and share them informally with trusted colleagues