Privacy Policy

From you. When you order, sign in, or contact us: your name, email address, phone number, billing and shipping address, and the contents of any message you send us.

From your order. Shopify and its payment providers send us your order details — what you bought, when, the order number, and the email and phone on the order. We do not receive or store your full payment card number.

From your use of the Service. Everything you do in the app: pages and books opened, time spent, practice answers and scores, cards reviewed, study path progress, game results, searches, clicks, scroll depth, and session recordings. We use analytics tools including Microsoft Clarity, which record how you interact with pages.

From your device. IP address, approximate location derived from it, device type, operating system, browser, language, screen size, referring URL, identifiers, and cookies and similar technologies.

From third parties. We may receive information about you from Shopify, payment processors, analytics and advertising partners, data enrichment providers, public sources, and social media platforms, and combine it with what we already hold.

We use information for any purpose permitted by law, including to:

• provide, operate, secure, and improve the Service and deliver your order;
• identify you when you sign in and link your account to your purchases;
• personalize content, recommendations, pricing, and offers;
• analyze usage, study behavior, and outcomes, and build aggregated or de-identified datasets, models, benchmarks, and insights;
• send transactional messages and, subject to your rights below, marketing by email, SMS, phone and push;
• advertise the Service and third-party products on and off the Service, including by matching your information with advertising platforms;
• develop new products, services, and business lines;
• detect fraud, abuse, and license violations, and enforce our Terms;
• comply with law and protect our rights, property, and safety and those of others.

We may share information with:

• Service providers who process it for us — hosting, storage, payments, email and SMS delivery, analytics, customer support, fulfilment;
• Affiliates and companies under common ownership or control;
• Business partners, advertisers, marketing partners, data cooperatives, and other third parties for their own purposes, including marketing to you, to the extent permitted by law;
• Advertising and analytics platforms through cookies, pixels, SDKs and server-side matching;
• A successor in any merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business or assets;
• Authorities and others when we believe it is required by law, or necessary to protect rights, safety, or property, or to enforce our Terms;
• anyone else with your consent or at your direction.

Sale and sharing. Some of the disclosures above may be a “sale” or “sharing” of personal information, or “targeted advertising,” as those terms are defined in certain state laws. We reserve the right to sell, license, or share the information we collect, in identified, de-identified, or aggregated form, to the extent permitted by applicable law, and to do so as a business in its own right. Where the law gives you a right to opt out, Section 6 explains how.

De-identified and aggregated information is not personal information and we may use and disclose it without restriction.

We and our partners use cookies, local storage, pixels, tags, SDKs, and similar technologies to run the Service, keep you signed in, remember preferences, measure use, record sessions, and deliver and measure advertising. You can control cookies in your browser, but the Service may not work without some of them. We do not respond to browser “Do Not Track” signals. We honor Global Privacy Control signals where the law requires.

We keep information for as long as we consider it useful for the purposes above, for as long as your account or any license exists, and afterwards for as long as needed to comply with law, resolve disputes, enforce agreements, maintain records, and protect our interests. We may keep de-identified or aggregated data indefinitely.

Marketing. You can unsubscribe from marketing email using the link in any message, and from SMS by replying STOP. Transactional messages continue.

State privacy rights. Depending on where you live (for example California, Colorado, Connecticut, Oregon, Texas, Utah, or Virginia) you may have the right to know what personal information we hold, to access it, to correct or delete it, to obtain a copy, to opt out of its sale or sharing and of targeted advertising and certain profiling, and not to be discriminated against for exercising these rights. To exercise a right, email privacy@nursing-nerds.com with the subject line “Privacy request” and the email or phone on your order. We will verify your identity before acting and may deny a request where the law allows. You may appeal a denial by replying to our response.

Do Not Sell or Share My Personal Information. To opt out of the sale or sharing of your personal information and of targeted advertising, email privacy@nursing-nerds.com with the subject “Do Not Sell or Share.” An opt-out does not affect disclosures to service providers or those otherwise required to operate the Service.

California. In the preceding 12 months we may have collected the categories of personal information described in Section 1 and disclosed them for the purposes and to the categories of recipients described in Section 3, including identifiers, commercial information, internet activity, geolocation data, and inferences. We do not knowingly sell or share the personal information of anyone under 16.

The Service is for adults preparing for a professional licensure examination. It is not directed to anyone under 18 and we do not knowingly collect information from them. If you believe a minor has provided information, contact us and we will delete it.

We use reasonable measures to protect information, but no system is secure and we cannot guarantee the security of any information. You use the Service at your own risk. Because sign-in requires only the email or phone on your order, keep that address private; anyone who knows it can access your account.

The Service is operated from the United States and intended for users in the United States. If you use it from elsewhere, your information will be transferred to, stored, and processed in the United States and other countries, which may not provide the same protections as your own.

We may change this Policy at any time by posting the revised version with a new effective date. Continued use after a change is acceptance of it.

Chronos Shops LLC · privacy@nursing-nerds.com